Help desk for the whole team
Front desk, hygienists, and doctors. Remote first, on site when needed.
IT for dental offices
IT that keeps the schedule on time.
A dental office runs on the front desk, the operatory computers, and the imaging that ties them together. VEXitEY supports the whole office so patients are checked in, seen, and scheduled without waiting on technology.
Why it is different
Every chair depends on a computer.
Practice management software, imaging, and the phones all have to work at 8 a.m. When one workstation is slow, the whole day shifts.
We support the workstations, the network, and the accounts, and we work alongside the vendors who support your practice software and imaging equipment.
What gets in the way
The problems we hear most.
The problem
Workstations in every operatory
Chairside computers and monitors need to be ready before the first patient.
How we handle it
Workstation monitoring and patching
Operatory and front desk computers updated and watched.
Help desk for the whole team
Front desk, hygienists, and doctors. Remote first, on site when needed.
The problem
Imaging that has to open quickly
Image files and the computers that capture them need storage and network that keep up.
How we handle it
Office network
Firewalls, switches, and Wi-Fi sized for imaging and the practice software.
The problem
Patient information
Records live on systems that should be backed up and watched.
How we handle it
Backup and recovery
Offsite backup for practice data, and a restore when something goes wrong.
Security
Email protection, account reviews, and network audits. VEXsecure for the full platform.
The problem
Phones and the front desk
Check-in, scheduling, and calls all happen at the same counter.
How we handle it
Phones
VoIP setup and changes for the front desk and the back office.
The problem
Several vendors in one office
Practice software, imaging, and phones often come from different companies.
How we handle it
Vendor coordination
We work with your practice software and imaging vendors so issues get to the right place.
What we do
Support for the whole operation.
Workstation monitoring and patching
Operatory and front desk computers updated and watched.
Office network
Firewalls, switches, and Wi-Fi sized for imaging and the practice software.
Backup and recovery
Offsite backup for practice data, and a restore when something goes wrong.
Phones
VoIP setup and changes for the front desk and the back office.
Security
Email protection, account reviews, and network audits. VEXsecure for the full platform.
Vendor coordination
We work with your practice software and imaging vendors so issues get to the right place.
Cabling and new offices
New operatories and new locations cabled by our own technicians.
How we work
One partner, set up around you.
Your IT team, or part of it
Fully managed, or co-managed alongside the IT staff you already have.
Our own technicians
Remote first. When someone has to be on site, it is a VEXitEY technician.
A plan that fits
We start with what you run today and quote what you need. See Managed IT.
Related
Where to go next.
Managed IT
The monthly plan for help desk, monitoring, and backup.
VEXsecure
Endpoint protection and monitoring for the office.
Buildouts
Opening another office or remodeling operatories.
See all industries we serve.
Tell us how your office runs.
Call (815) 749-0600 or send a message. A person will get back to you.
Contact VEXitEY