Help desk for the whole team
Front desk, nurses, and providers. Remote first, on site when needed.
IT for healthcare
IT that keeps the clinic on schedule.
Practices and clinics run on the front desk, the clinical workstations, and the systems that hold patient records. VEXitEY supports all of it, so your staff can focus on patients instead of passwords and printers.
Why it is different
Patient care depends on systems that are ready.
Scheduling, charting, and billing software have to work when the first patient arrives. A slow workstation or a locked account backs up the waiting room.
We support the workstations, the network, and the accounts, watch for threats with VEXsecure, and work alongside the vendors who support your EHR and clinical equipment.
What gets in the way
The problems we hear most.
The problem
Front desk and clinical workstations
Computers at check-in and in exam rooms need to be ready before the first appointment.
How we handle it
Workstation monitoring and patching
Front desk and exam room computers updated and watched.
Help desk for the whole team
Front desk, nurses, and providers. Remote first, on site when needed.
The problem
Patient information
Records that should be protected, backed up, and accessed only by the right people.
How we handle it
Backup and recovery
Offsite backup for practice data, and a restore when something goes wrong.
Microsoft 365 and accounts
Mail and Teams, with accounts opened and closed as staff join and leave.
The problem
Phishing and account takeover
Email is a common way into a practice, and staff are busy.
How we handle it
VEXsecure
Endpoint detection and response, security monitoring, and Microsoft 365 backup.
The problem
Several vendors in one office
EHR, imaging, phones, and internet often come from different companies.
How we handle it
Vendor coordination
We work with your EHR and equipment vendors so issues reach the right place.
The problem
More than one location
Clinics that should be set up and supported the same way.
How we handle it
Clinic network
Firewalls, switches, and Wi-Fi with separate guest access.
Help desk for the whole team
Front desk, nurses, and providers. Remote first, on site when needed.
What we do
Support for the whole operation.
Workstation monitoring and patching
Front desk and exam room computers updated and watched.
VEXsecure
Endpoint detection and response, security monitoring, and Microsoft 365 backup.
Clinic network
Firewalls, switches, and Wi-Fi with separate guest access.
Backup and recovery
Offsite backup for practice data, and a restore when something goes wrong.
Microsoft 365 and accounts
Mail and Teams, with accounts opened and closed as staff join and leave.
Vendor coordination
We work with your EHR and equipment vendors so issues reach the right place.
Phones
VoIP setup and changes for the front desk and back office.
How we work
One partner, set up around you.
Your IT team, or part of it
Fully managed, or co-managed alongside the IT staff you already have.
Our own technicians
Remote first. When someone has to be on site, it is a VEXitEY technician.
A plan that fits
We start with what you run today and quote what you need. See Managed IT.
Related
Where to go next.
VEXsecure
Endpoint detection, monitoring, and Microsoft 365 backup.
Managed IT
The monthly plan for help desk, monitoring, and backup.
Dental offices
IT for dental practices and imaging.
See all industries we serve.
Tell us how your practice runs.
Call (815) 749-0600 or send a message. A person will get back to you.
Contact VEXitEY