Help desk for the whole team
Front desk, technicians, and doctors. Remote first, on site when needed.
IT for veterinary clinics
IT that keeps the clinic moving.
Check-in, exam rooms, imaging, and the phones all run on technology. VEXitEY supports the whole clinic so your team can focus on patients and the people who bring them in.
Why it is different
A busy front desk cannot wait on a computer.
Practice management software, imaging, and the phones all have to work when the doors open. When one system is slow, the schedule backs up.
We support the workstations, network, and accounts, and coordinate with the vendors who support your practice software and equipment.
What gets in the way
The problems we hear most.
The problem
Front desk and phones
Check-in, payments, and calls all happen at the same counter.
How we handle it
Phones
VoIP setup and changes for the front desk and back office.
Help desk for the whole team
Front desk, technicians, and doctors. Remote first, on site when needed.
The problem
Exam room workstations
Computers in each room need to be ready for the next appointment.
How we handle it
Workstation monitoring and patching
Front desk and exam room computers updated and watched.
The problem
Imaging and lab results
Image files and results need storage and a network that keep up.
How we handle it
Clinic network
Firewalls, switches, and Wi-Fi sized for imaging and practice software.
The problem
Client and patient records
Records that should be backed up and watched.
How we handle it
Backup and recovery
Offsite backup for practice data, and a restore when something goes wrong.
Security
Email protection, account reviews, and network audits. VEXsecure for the full platform.
The problem
More than one clinic
Locations that should be set up and supported the same way.
How we handle it
Cabling and new clinics
New exam rooms and new locations cabled by our own technicians.
Help desk for the whole team
Front desk, technicians, and doctors. Remote first, on site when needed.
What we do
Support for the whole operation.
Workstation monitoring and patching
Front desk and exam room computers updated and watched.
Clinic network
Firewalls, switches, and Wi-Fi sized for imaging and practice software.
Backup and recovery
Offsite backup for practice data, and a restore when something goes wrong.
Phones
VoIP setup and changes for the front desk and back office.
Security
Email protection, account reviews, and network audits. VEXsecure for the full platform.
Vendor coordination
We work with your practice software and equipment vendors so issues get to the right place.
Cabling and new clinics
New exam rooms and new locations cabled by our own technicians.
How we work
One partner, set up around you.
Your IT team, or part of it
Fully managed, or co-managed alongside the IT staff you already have.
Our own technicians
Remote first. When someone has to be on site, it is a VEXitEY technician.
A plan that fits
We start with what you run today and quote what you need. See Managed IT.
Related
Where to go next.
Managed IT
The monthly plan for help desk, monitoring, and backup.
VEXsecure
Endpoint protection and monitoring for the clinic.
Buildouts
Opening another clinic or remodeling.
See all industries we serve.
Tell us how your clinic runs.
Call (815) 749-0600 or send a message. A person will get back to you.
Contact VEXitEY